Terms of Use

1.Acceptance of Terms

These Terms of Use (“Terms”) constitute a legally binding agreement between you and Rentr. [Inc./Pte. Ltd.] (“Rentr.,” “we,” “us,” or “our”), which operates the WeRentr. platform, governing your access to and use of the WeRentr. website at werentr.com, our related mobile applications, and services (collectively, the “Platform”). By accessing or using the Platform, creating an account, or submitting content, you agree to be bound by these Terms.

Your use of the Platform is also governed by our Privacy Policy, Cookie Policy, and Community Guidelines, each of which is incorporated into these Terms by reference. By using the Platform, you agree to all applicable policies. If you do not agree, you must not use the Platform.

2.Eligibility Requirements

You must be at least 16 years old, or the age of majority in your jurisdiction if higher, to use the Platform. By using the Platform, you represent and warrant that you meet these requirements, that you have the legal capacity to enter into these Terms, and that you are not barred from using the Platform under any applicable law.

3.Account Registration

Some features require an account. When you register, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your credentials and for all activity under your account. You agree to notify us promptly of any unauthorized use or security breach.

4.User Accounts

You may not create or maintain more than one account for deceptive or manipulative purposes, share your account, transfer it without authorization, or create an account on behalf of another person without permission. We may refuse, suspend, or terminate accounts at our discretion, consistent with these Terms. You may delete your account and the personal data associated with it at any time; see our Data Deletion page for how.

5.User Responsibilities

You are solely responsible for your conduct and all content you submit. You agree to use the Platform lawfully, respectfully, and in accordance with these Terms and the Community Guidelines. You agree not to misuse the Platform, interfere with its operation, or infringe the rights of others.

6.Community Standards

The Platform is a community built on honesty, authenticity, and respect. All participation must comply with our Community Guidelines, which prohibit, among other things, fake or paid reviews, manipulation, harassment, hate speech, threats, doxxing, impersonation, and infringement. Violations may result in content removal, restriction, suspension, or termination.

7.User-Generated Content

“User Content” means any reviews, ratings, comments, photos, media, property information, and other materials you submit. You represent and warrant that you own or have all necessary rights to your User Content and that it does not violate any law or third-party right, including privacy, publicity, intellectual-property, or contractual rights.

You are solely responsible for your User Content. We do not endorse and are not responsible for any User Content, and User Content does not reflect our views. We may, but are not obligated to, monitor, review, or moderate User Content.

8.Review and Rating Policies

Reviews and ratings must reflect your genuine, first-hand experience and honest opinion. You agree not to submit fake, paid (without disclosure), exchanged, incentivized-without-disclosure, or otherwise manipulated reviews or ratings, and not to engage in review farming, rating manipulation, or coordinated inauthentic behavior. Reviews should be fair, factual where they state facts, and free of defamatory statements, false accusations, or personal attacks.

We may apply ranking, filtering, fraud-detection, and verification systems to protect the integrity of reviews and ratings, and we may remove or restrict content that violates these Terms or the Community Guidelines.

9.Property Information Disclaimer

Property Information and User Content on the Platform are provided by users and third parties for informational and community purposes only. We do not independently verify, endorse, or guarantee the accuracy, completeness, legality, or reliability of any property listing, address, description, review, rating, or photo. You should independently verify any information before relying on it.

10.Accuracy Disclaimer

The Platform and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the maximum extent permitted by law. We do not warrant that the Platform will be uninterrupted, error-free, secure, or that content is accurate or current.

11.No Rental Transaction Disclaimer

12.No Professional Advice Disclaimer

Content on the Platform is for general informational and community purposes only and does not constitute legal, financial, real-estate, tax, or other professional advice. You should consult qualified professionals before making decisions. Reliance on any content is at your own risk.

13.Intellectual Property Rights

The Platform, including its software, design, text, graphics, logos, trademarks, and other materials (excluding User Content), is owned by Rentr. or its licensors and is protected by intellectual-property laws. Except as expressly permitted, you may not copy, modify, distribute, reverse-engineer, or create derivative works from the Platform. “WeRentr.” and associated logos are trademarks of Rentr. You may not use them without prior written permission.

14.User Content License

You retain ownership of your User Content. By submitting User Content, you grant Rentr. a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for formatting and display), publish, publicly display, distribute, and otherwise use your User Content in connection with operating, providing, promoting, and improving the Platform and our current and future services.

This license continues even after you stop using the Platform to the extent your User Content has been shared with others or incorporated into community insights, unless and until it is removed in accordance with our policies or applicable law. You also grant other users the right to access and view your publicly shared User Content through the Platform.

15.Content Moderation

We may, in our sole discretion and without obligation, monitor, review, screen, filter, rank, label, restrict the visibility of, or moderate User Content, including through automated tools and human review, to enforce these Terms and the Community Guidelines and to protect platform integrity and user safety.

16.Content Removal

We reserve the right to remove, disable, restrict, or refuse any User Content at our sole discretion, including content that is unlawful, defamatory, fraudulent, manipulative, infringing, or otherwise violates these Terms or our policies. We may also retain copies of content where reasonably necessary for legal compliance, dispute resolution, safety, or enforcement.

17.Prohibited Activities

You agree not to:

• Submit fake, paid (undisclosed), exchanged, or otherwise manipulated reviews or ratings, or engage in review farming or coordinated inauthentic behavior;
• Post defamatory, false, misleading, harassing, threatening, hateful, or unlawful content;
• Doxx others or publish private, personal, or contact information, or private lease documents, without authorization;
• Impersonate any person or entity or misrepresent your affiliation;
• Use multiple accounts to manipulate ratings or evade enforcement;
• Upload deceptive, misleading, or maliciously edited property photos;
• Infringe intellectual-property or other rights, or upload content you lack rights to;
• Engage in fraud, scams, or other illegal activity;
• Distribute spam, malware, or harmful code;
• Scrape, harvest, or collect data without authorization, or use bots to access the Platform;
• Interfere with, disrupt, or attempt to gain unauthorized access to the Platform or its systems;
• Use the Platform in violation of any applicable law or our policies.

A more detailed list of prohibited conduct appears in our Community Guidelines.

18.AI-Generated and AI-Assisted Content

If you submit content that is generated or assisted by artificial intelligence, you remain fully responsible for its accuracy, originality, lawfulness, and compliance with these Terms and the Community Guidelines. AI-assisted content must still reflect a genuine, first-hand experience where it purports to be a review, and you must disclose AI assistance where required by our policies or applicable law. We may use AI systems to operate, moderate, and improve the Platform.

19.Platform Availability

We may modify, suspend, or discontinue all or part of the Platform at any time, with or without notice. We are not liable for any unavailability, interruption, or modification of the Platform. We may also impose limits on certain features or restrict access without notice or liability.

20.Third-Party Services

The Platform may integrate with or link to third-party services, websites, or content that we do not control. We are not responsible for third-party services, and your use of them is governed by their terms and policies. References to third parties do not imply endorsement.

21.Limitation of Liability

To the maximum extent permitted by law, Rentr. and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the Platform, any User Content, or any conduct of third parties, whether based on warranty, contract, tort, statute, or any other legal theory, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability for any claims relating to the Platform will not exceed the greater of (a) the amount you paid us, if any, in the twelve months before the claim, or (b) one hundred U.S. dollars (USD $100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in such cases, our liability is limited to the smallest amount permitted by law.

22.Indemnification

You agree to indemnify, defend, and hold harmless Rentr. and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the Platform, your violation of these Terms or any policy, or your violation of any law or third-party right.

23.Dispute Resolution

Before initiating any formal proceeding, you agree to first contact us at legal@werentr.com and attempt to resolve the dispute informally in good faith for at least 30 days. Most concerns can be resolved this way.

24.Arbitration and Class-Action Waiver

To the extent permitted by applicable law, any dispute not resolved informally will be resolved by final and binding individual arbitration, rather than in court, except that either party may bring claims in small-claims court where eligible. You and Rentr. each waive the right to a jury trial and to participate in a class, collective, or representative action. Arbitration will be conducted by a recognized arbitration provider under its applicable rules.

25.Governing Law

These Terms are governed by the laws of the jurisdiction in which Rentr. is established ([Governing Jurisdiction Placeholder]), without regard to conflict-of-laws principles, except where mandatory local consumer-protection laws of your country of residence provide otherwise. Nothing in this Section deprives you of the protection of mandatory provisions of the law of your habitual residence.

26.Termination

You may stop using the Platform and close your account at any time; see our Data Deletion page for how to delete your account and personal data. We may suspend or terminate your access, with or without notice, for any reason, including violation of these Terms or our policies, suspected fraud or abuse, or to protect the Platform or its users. Upon termination, the provisions of these Terms that by their nature should survive — including content licenses already granted, disclaimers, limitations of liability, indemnification, and dispute-resolution terms — will survive.

27.Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

28.Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, and Community Guidelines, constitute the entire agreement between you and Rentr. regarding the Platform and supersede all prior agreements. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

29.Contact Information

Questions about these Terms? Contact us:

See our full Contact Us page for additional channels.

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